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Before you write in
Where do I find my license key?+
Sign in and open My account → Licenses. Each plugin you own shows its key with a one-click copy button, plus its activations and renewal date.
My update isn't showing in WordPress — what now?+
Make sure the license is active on that site (a lapsed license stops new updates). If it's active, visit Dashboard → Updates and click "Check again". Still stuck? Open a ticket with your WordPress and plugin versions.
Do you offer refunds?+
Yes — every purchase is covered by a 30-day money-back guarantee. If a plugin isn't right for your site, message us within 30 days for a full refund, no interrogation.
Can you help on a site you didn't build?+
We support our plugins on any WordPress site. We can't debug unrelated themes or third-party plugins, but we'll always help isolate whether the issue involves ours.
I haven't bought yet — can I still ask a question?+
Absolutely. Choose "I'm exploring" above and send us your pre-sales question. We're happy to confirm whether a plugin fits your use case before you buy.